Office Policies

Our Mission

At our office, we ensure that patients receive the most advanced orthodontic care. Our office regularly attends seminars and conferences devoted to new treatments, new technologies and excellent patient care practices. With patient care as our top priority, this is our commitment to you.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. Late arrivals and unknown loose or broken brackets/appliances may be required to reschedule as each appointment type is allotted a specific amount of time. Longer appointments are planned for earlier in the day as to accommodate as many patients later in the day as possible.  

We request a 48-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Early morning and after school hours are available. Please call for an appointment.

 

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion will be billed over the course of treatment in affordable, interest free payments. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous team is always available to answer them.